In the following narratives, March-Westin may not be solely at fault for the problems that are discussed. But March-Westin proudly touts these and other construction jobs as their "projects," on the March-Westin web site. In the Critic’s opinion, if March-Westin wants the credit for building these projects, then they should not complain when the blame is spread around for the projects’ delays and problems.

The Contractors Critic has tried to be as specific as possible in determining if March-Westin deserves any of the blame for the problems that are listed below, or if one of their subcontractors is the real culprit. Even then, to the degree that March-Westin was a general contractor and/or construction manager on these projects, they bear the responsibility for the misdeeds on these projects. Finally, the materials released under the Freedom of Information Act often contain marked-out portions that made these documents hard to decipher. Where March-Westin Company is specifically mentioned, we have tried to include those references. The following is a list of some specific problems.

Problems on this job ranged from the fire protection system to the door locks, as well as a persistent problem with rainwater seeping under the doors and through the roof causing extensive damage.

According to June 2001 e-mails from Robert Carubia of WVH, the jack on the Family House elevator also sprung a fairly substantial leak. The university was concerned that they would be forced to shut the elevator down.

Also in June 2001, an e-mail titled "rain issues" complained that the sills at the outside hospital doors "are suspect" and possibly leaking in rainwater.

Apparently the drainage around the doors had become a problem earlier, according to May 2001 e-mails to both WVH and March-Westin Company. "The heavy rains flood the wells in front of the doors and since there is no vertical stop on the thresholds ... (of the doors) the water will go under the doors. The only solution ... is to cut the concrete at the door openings and put in a trench drain."

Those problems had been noticed for months. An inspection found that the vertical stiles were beveled and did not meet closely, so that a driving rain could get behind the weather stripping. Also the concrete did not slope away from the door, and a heavy rain could flood there and come over the threshold.

Not only did the doors leak, there was a leaking roof noted in June 1999. The leak was severe enough to damage the ceiling, and also wrecked the television reception. The hospital thought that a coaxial cable might have been disconnected during the ceiling repairs. The hospital became so frustrated that they made a threat towards March-Westin stating that they would have someone else troubleshoot and correct the problem, and then "deduct the costs from the remaining contract sum. This ... has deteriorated our financial situation," the hospital complained to March-Westin.